Blackberry offered its subscribers mobile Apps worth $100…. Great News… Isn’t it?
Is it a promotional Sop or is it the way to say sorry for their disruption of services for 3 days? Whichever it may be it looks good…. But I think it’s the later. May be its their customer retention exercise, but hey do you remember any Indian corporate from same or any other sector giving out freebies for some snag that may have happened or discontinuation or poor quality of service?
This has probably happened because there have been several law suits filed against RIM for their blackout. Should we also not bring the corporates to courts of law for providing poor service or discontinuation or even bad customer service handling? However we just are used to poor quality of customer service and let the corporates get away with it…. But for how long?